Welcome to https://www.standbyland.co/ (hereinafter referred to as "the Website"). Before using the Website, please carefully read and understand the following store terms and conditions (hereinafter referred to as "the Terms"). By accessing or using the Website, you agree to comply with the following Terms. If you do not agree to these Terms, please stop using the Website.
Product Information
All product information provided on the Website is for reference purposes only. We strive to ensure that the information provided is accurate, but we do not make any explicit or implicit representations or warranties regarding the accuracy, completeness, or reliability of the information.
Orders and Payment
2.1 Ordering Process: When you choose to purchase a product, please follow the instructions on the Website to fill in the relevant information and submit your order. After submitting your order, we will send you an email confirming the receipt of your order; however, this does not indicate that we have accepted your order.
2.2 Payment Methods: We accept the designated payment methods. For details, please refer to the payment page on the Website. You agree to pay the total amount of your order, including product prices, shipping fees, and any other applicable charges.
Shipping and Delivery
3.1 Shipping Location: We will ship to the address provided by you. Please ensure that the address you provide is accurate.
3.2 Shipping Fees: Shipping fees will be calculated based on your order amount, shipping destination, and the selected shipping method. The shipping fee will not be displayed at checkout and will be determined by the shipping carrier.
3.3 Delivery Time: We will make every effort to arrange delivery within a reasonable time after the order is confirmed. Generally, we ship orders on Tuesdays, Thursdays, and Saturdays if payment is completed before 3 PM. For holidays, shipping will be postponed. Please note that products out of stock will not be included in the shipping schedule. Additionally, we are closed on Sundays, Mondays, and public holidays, and no shipping will be processed on these days. However, please understand that delivery may be delayed due to force majeure or other unforeseen circumstances. We will do our best to notify you of any situation that might affect the delivery time.
Return and Exchange Policy
4.1 Conditions for Returns and Exchanges: We provide product return and exchange services in compliance with the relevant conditions. Please refer to the return and exchange policy on the Website for detailed information.
4.2 Return and Exchange Procedure: If you need to return or exchange a product, please contact customer service according to the instructions on the Website. We will review your request and process it in accordance with our return and exchange policy.
User Responsibilities and Obligations
5.1 Account Registration: When using the Website, you may be required to register an account. You must ensure that the registration information you provide is true, accurate, and complete. You are responsible for maintaining the confidentiality of your account and password and for all activities conducted under your account.
5.2 Prohibited Conduct: When using the Website, you agree not to engage in the following behaviors:
Violate any applicable laws or regulations;
Infringe on the intellectual property rights or other rights of others;
Post, distribute, or transmit any illegal, obscene, defamatory, slanderous, threatening, harassing, insulting, offensive, discriminatory, or otherwise objectionable content;
Interfere with or disrupt the normal operation of the Website;
Engage in any unauthorized activities, including but not limited to unauthorized access to the Website's systems, networks, or data;
Attempt to obtain the account information or sensitive personal information of other users;
Engage in any actions that may overload the system, interfere with other users' use of the Website, or compromise the security of the Website.
Disclaimer
Before using our products, please carefully read and comply with the following disclaimer. These terms and conditions govern your relationship with our products. By using our products, you agree to comply with the following disclaimer:
6.1 Allergy Test: Before using our products, we strongly recommend that you conduct a patch test on an area of skin with no or minimal rashes and observe the area for 24 hours to confirm whether there is an allergic reaction. Only after confirming that there is no allergic reaction should you use the product extensively. Please note that individual skin reactions may vary, so post-test observation is crucial.
6.2 Separate Product Use: For customers purchasing multiple products, we recommend testing 1-2 products separately over a few days to reduce skin burden. This approach helps determine whether each product suits your skin and reduces the likelihood of adverse reactions.
6.3 Personal Responsibility: Please note that using our products is at your own discretion and risk. You assume full responsibility for any consequences arising from using our products. We are not liable for any skin issues, allergic reactions, or other adverse effects caused by the use of our products.
6.4 Professional Advice: Our products are intended for personal use only. For individuals with special skin conditions or those seeking professional medical advice, we recommend consulting a healthcare provider or dermatologist before using our products. Our products are not a substitute for professional medical advice.
6.5 Limitation of Disclaimer: This disclaimer does not exclude or limit any liability that cannot be excluded or limited under local laws and regulations. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, special, incidental, or consequential losses or damages arising from the use of our products.
Additionally, the Website and its associated services are provided "as is" and "as available." Unless explicitly stated in writing, we make no representations or warranties of any kind, express or implied, regarding the suitability, quality, reliability, accuracy, or completeness of the products.
We are not responsible for any direct, indirect, special, incidental, or consequential losses or damages caused by the use or inability to use the Website or its associated services, including but not limited to loss of profits, business interruptions, system failures, data loss, or other economic losses.
By using our products, you agree to the terms of this disclaimer. If you have any questions about this disclaimer, we recommend seeking professional legal advice.
Amendments and Termination
We reserve the right to modify or terminate the Terms at any time. The amended Terms will be posted on the Website. If you continue to use the Website, you are deemed to accept the amended Terms. We also reserve the right to terminate or suspend your access to the Website without prior notice.
Privacy Policy
Your personal information provided through the Website is protected by our privacy policy. Please read and understand our privacy policy in detail.
In the event of any disputes, the merchant reserves the right to the final decision without prior notice.
If you have any questions regarding these Terms, please contact our customer service department.
